FMA is a growth-oriented management consulting firm dedicated to building the capacity of the nonprofit sector. We partner with our nonprofit and philanthropic clients to help them attain operational excellence, ensure financial sustainability and effectively achieve their desired impact. Our collaborative approach includes client input and involvement at each stage of an engagement, and at the core of every project we deliver is our commitment to developing strong and trusting relationships between funders and their grantees.
FMA is made up of a highly diverse team, coming from a wide range of cultural and economic backgrounds and representing a spectrum of race, age, ethnicity, ability, and sexual orientation. A Latina-founded and led organization, FMA draws upon its staff to deliver services that are sensitive to the needs and values of both nonprofit and funding organizations.
Our team of over 50 consultants works with leaders who organize youth movements, fight against racial and gender inequities, use art for civic engagement, and provide fundamental services to those who need it most, to name a few. Our services consistently earn recognition for their pragmatism and relevance while maintaining a focus on equity and inclusion.
In addition to full-time staff, FMA partners with a nimble network of external consultants to augment and extend our services to meet clients’ needs.
FMA’s first ever Talent Manager will join us at an exciting time of ongoing development and expansion, and will be a crucial contributor to our success as we continue to scale our growing organization. We know that our greatest asset is the outstanding group of professionals who make up our team, so the Talent Manager will be leading some of our most important internal work: creating and implementing the strategies that support, develop, reward, and retain our extraordinary people.
This role builds on FMA’s current people systems and initiates new programs to retain FMA’s current staff and drive our growth by attracting mission-aligned, collaborative, results-oriented candidates to fill current and future roles. The Talent Manager will develop and implement recruiting practices, onboard and orient new team members, advance our organization’s internal diversity, equity, and inclusion work, and oversee and support professional development and performance management for all of FMA’s staff.
Our ideal candidate has experience with the full life cycle of talent management, particularly in a scaling, geographically distributed, matrixed organization. They will thrive when given the autonomy and support to envision and drive the emerging talent function, and will bring their best strategic, clear-eyed, pragmatic thinking to every challenge they encounter.
The Talent Manager will work to ensure that all of FMA’s team thrive in their roles and receive relevant support and professional development. This includes:
- Building on and maintaining an orientation and onboarding program that ensures all staff receive the early training they need to be successful;
- Developing individual learning plans and identifying resources for ongoing professional development;
- Integrating and instilling a culture of coaching and feedback at all levels of the organization as a core element of continuous talent and people development;
- Partnering with the leadership team to manage the feedback process, ensuring that all staff are receiving timely and effective supervision and project feedback loops in addition to formal, scheduled staff reviews;
- Providing day-to-day performance management guidance (e.g. coaching, career development) to managers;
- Developing goals and metrics for measuring the effectiveness of talent development efforts and preparing quarterly reports for senior leadership;
- Supporting FMA’s culture of sharing and mutual support by leading firm-wide educational and relationship building activities such as retreats and staff meetings; and
- Designing and deploying tools to gauge employee satisfaction, and developing firm initiatives in response to the collected data.
The Talent Manager will manage and execute the full life cycle of recruiting for all staff, with an eye toward sourcing extraordinary talent, delivering a robust and positive candidate experience, and project managing efficient but thorough processes. This will include:
- Coaching and supporting hiring managers to:
- conceptualize and craft job descriptions; and
- focus recruitment, hiring, and retention efforts;
- Strengthening and overseeing the process to recruit top quality, mission-aligned candidates for current and future FMA roles;
- Ensuring the execution of high-quality recruitment practices that lead to positive candidate experiences;
- Establishing internal brand-ambassadors to support the development of a strong, reliable pipeline of future employees;
- Coaching staff on how to leverage their network to build pools of prospective talent on an ongoing basis;
- Developing collateral and online presence (via social media and LinkedIn) to attract a compelling pool of candidates for open roles;
- Representing FMA at relevant recruitment events and forums for attracting candidates;
- Developing goals and metrics for measuring the effectiveness of recruiting efforts and preparing quarterly reports for senior leadership;
- Managing and maintaining the applicant tracking system (JazzHR); and
- Responding to all of FMA’s messages and feedback on Glassdoor.
The Talent Manager will build upon and expand the base of external consultant resources. This will include:
- Supporting leadership to identify and onboard external partners to grow the consultant pool and increase FMA’s brand awareness; and
- Supporting national and regional teams to nurture relationships with contract consultants.
The Talent Manager will be the primary liaison for employee relations, promoting a positive and inclusive workplace culture. This includes:
- Developing and executing plans to build a cohesive culture of team across our distributed locations and within our local teams;
- Supporting internal and external diversity, equity, and inclusion efforts to continue to build a robust, thriving team with a wide variety of backgrounds and strengths;
- Working with the leadership team to develop policy guidelines that align with FMA’s values, culture, and applicable laws;
- Resolving conflicts among employees, escalating issues to leadership as needed; and
- Serving as the primary liaison with firm leadership for all compliance, benefits, and policy issues, ensuring all issues are resolved in a timely manner.
- Minimum of 4 to 7 years of full life cycle talent management experience required, including recruitment and onboarding, performance management, and employee relations; nonprofit, consulting, or professional services experience preferred.
- Creative strategic thinker: Ability to build new initiatives and concepts from the ground up while soliciting feedback and buy-in from staff.
- Adept problem solver with strong analytical ability: Navigates through ambiguity and complexity to analyze a situation and looks beyond details to see the overarching goals and results.
- Results-oriented with strong work ethic and attention to detail: Performs at a high level, responding to changing priorities and demands and accepting responsibility for outcomes of work. Delivers consistently high-quality work with minimal supervision and guidance. Ensures the timely completion of assigned projects with varying needs and deadlines.
- Outstanding written and verbal communication skills: Exercises confidence and good judgment in interactions with colleagues and clients. Ability to frame information in ways that are appropriate and accessible.
- Authentic relationship builder: Invites confidence and trust from other employees by being open, approachable, and willing to understand others’ perspectives.
- Collaborative team player that values diversity of background and approach: Encourages and values team input and works effectively with others with a variety of backgrounds and skill sets. Adept at creating a positive work culture among diverse staff.
- Self-driven “doer” with impeccable follow-through: Ability to take concepts, ideas, or strategies and execute at a very high level, frequently exceeding expectations.
- Domain expertise: Deep knowledge of best practices for talent recruitment and management, and a strong orientation toward continued growth, staying abreast of emerging best practices and nimbly incorporating them into organizational talent strategies, preferred.
- Cultural competence: Strong global and cultural awareness contribute to the knowledge and experience to incorporate diversity, equity, and inclusion lens into culture and practices to build rich, inclusive organizational culture, preferred.
Location: Position is part of the FMA National team, based out of the New York City office.
Reporting relationships: The Talent Manager reports to the Founder and CEO and is an integral member of FMA’s National team. The Talent Manager will have no direct reports.
Compensation and benefits: FMA offers a competitive salary, commensurate with experience.
FMA is proud to be an Equal Opportunity Employer. FMA is committed to building a culturally diverse team and encourages people of color, LGBTQI individuals, and all qualified persons to apply for this position.